Knowledge is power.

Whether you’re a buyer or seller of HCM, Newcastle Research’s independent, objective research can help you make informed decisions.

Our Approach

Newcastle Research is a leading research and advisory company focused on the Human Capital Management market. Insight into any market requires an understanding of the sellers and buyers that compose that market. That’s why our research methodology is designed to gain insight into:

  • The products, services, and technology of HCM vendors.

  • Customers’ vendor selection process.

  • The overall experience of customers who use these HCM products, services, and technologies every day.

Research

  • Customer Decisions

    Companies are making purchasing decisions about Human Capital Management software every day. At Newcastle Research, our goal is to understand the final decision as well as the process.

  • Vendor Analysis

    Newcastle Research regularly conducts interviews with leading HCM vendors and their partners to review new products and services, business strategies, and future direction.

  • UX and CX

    A complete picture of the relationship between customer and vendor requires examining both the user experience (UX), which is related to functionality and usability, as well as the customer experience (CX), which encompasses all aspects of the relationship.

Contact us.

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